TIP: is your question about one of the following?
- I don't remember my password.
- How do I re-download my software?
- How do I change my username / email address?
- How do I cancel my monthly payments?
- What is the expire date of my subscription?
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When reporting a problem, please include the following:
- A detailed problem description
- Step-by-step instructions for reproducing the problem
- The exact text of any error messages you are getting